Privacy

Privacy Policy

Effective date: January 1, 2025. VraNord respects the information entrusted to it and explains below how this website handles personal information.

Information you provide

When you contact VraNord, we may receive your name, email address, phone number, and message. We use these details to respond, provide support, and maintain an appropriate record of the conversation.

Information stored in your browser

Catalog favorites and cart quantities are stored locally in your browser under VraNord-specific keys. Theme preference and cookie consent may also be stored locally. This information is not a substitute for an account and is not transmitted by these features. Our birch, siphon, and bluehour training resources interact only with these local preferences.

How information is shared

We do not sell contact information. Information may be shared with service providers needed to operate communications, or when legally required, while using reasonable safeguards.

Retention and security

We retain support correspondence only as long as reasonably needed for service, legal, or quality purposes. No online transmission can be guaranteed completely secure, so please avoid sending sensitive personal information through the form.

Your choices

You may request access, correction, or deletion of information you sent to us, subject to applicable law and reasonable identity verification. You may clear local storage through your browser settings.

Children and changes

VraNord is intended for general audiences and does not knowingly request personal information from children. We may update this policy and will publish the new effective date on this page.

Contact

For privacy questions, use the contact page or email [email protected].